Privacy policy

Last Updated: December 25, 2025

DaelVista LLC ("we," "our," or "us") operates this website and online store to provide premium wall art and home décor products. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase on daelvista.com (the "Site").

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best shopping experience possible. "Personal Information" means any data that identifies or can be linked to an individual, including:

  • Contact Information: name, billing and shipping address, phone number, and email
  • Payment Information: payment method, transaction details, and payment confirmation. All payments are securely processed through trusted payment gateways (Shopify Payments). We do not store full credit card details
  • Order & Account Data: products viewed, added to cart, purchased, exchanged, or returned
  • Device & Usage Data: browser type, device information, IP address, and browsing behavior on our Site
  • Communication Data: messages or inquiries sent to our support team

2. How We Use Your Information

We use personal information to:

  • Process and deliver orders, including shipment tracking
  • Provide customer service, returns, and refunds
  • Send important notifications about your order or account
  • Improve our website and product experience through analytics
  • Personalize marketing and advertising content
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations including GDPR, CCPA, and EU General Product Safety Regulation (GPSR)

3. Sharing Information

We share information only with trusted partners when necessary to operate our services:

  • Shopify Platform: which securely powers our online store
  • Fulfillment & Shipping Partners: trusted print and fulfillment partners
  • Payment Processors: Shopify Payments to securely complete transactions
  • Marketing & Analytics Services: such as TikTok Pixel, Meta Ads, Google Analytics, and Google Ads
  • Legal Authorities: when required to comply with applicable law

We do not sell or rent personal information to third parties.

4. International Data Transfers

DaelVista LLC is based in the United States. We use Shopify and other global providers, which may process data outside your country, including in the United States, Canada, and the European Union. We rely on Standard Contractual Clauses (SCCs) and equivalent safeguards approved under GDPR Article 46 to ensure adequate data protection for all international transfers.

5. Security & Data Retention

We use encryption, secure servers, and regular security updates to protect your data.

We retain information as follows:

  • Order & Transaction Data: 7 years for tax and accounting obligations
  • Marketing Data: until you unsubscribe or request deletion
  • Account Data: until account closure or deletion request
  • Analytics Data: aggregated and anonymized after 26 months

You may request earlier deletion where permitted by law.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Request a copy (data portability)
  • Restrict or object to how we use your data
  • Withdraw consent at any time
  • Opt out of marketing and targeted advertising
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at: support@daelvista.com

For ad and tracking preferences, you may also manage settings via:

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze traffic, and personalize ads.

Cookie Categories:

  • Essential Cookies: Required for site operation and checkout
  • Analytics Cookies: Help us understand site usage (Google Analytics)
  • Marketing Cookies: Enable personalized advertising (Meta Pixel, TikTok Pixel, Google Ads)

You can manage or disable cookies through your browser settings or our cookie consent banner. Note that disabling essential cookies may affect site functionality.

8. Children's Privacy

We do not knowingly collect personal information from individuals under 16 years old. If you believe a child has provided us data, contact us immediately at support@daelvista.com and we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always appear on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Data Sharing for Advertising & Analytics

DaelVista LLC uses advertising and analytics tools—including TikTok Pixel, Meta Ads, Google Analytics, and Google Ads—to understand user behavior and improve ad performance. Certain non-sensitive data such as device type, browsing behavior, and purchase events may be shared securely with these platforms.

You may opt out at any time by:

  • Adjusting your browser settings
  • Using our cookie consent preferences
  • Contacting us at support@daelvista.com

All third-party integrations comply with applicable data protection laws (GDPR, CCPA, and US state privacy laws).

11. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, we process your data based on:

  • Contract Performance: to fulfill your orders and provide services
  • Legitimate Interest: to improve our services, prevent fraud, and conduct analytics
  • Consent: for marketing communications and non-essential cookies
  • Legal Obligation: to comply with tax, accounting, and regulatory requirements

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

DaelVista LLC
📍 Registered Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
(For legal correspondence only – not a physical store or return facility)

📧 Email: support@daelvista.com
⏱ Response Time: Within 24 hours
🌍 Website: https://www.daelvista.com

For GDPR-related inquiries, please include "GDPR Request" in your email subject line.

By using DaelVista, you acknowledge that you have read, understood, and agree to this Privacy Policy.