Contact
Weโre always here to help.
At DaelVista, we value every customer and aim to provide quick, friendly, and reliable support.
If you have any questions about your order, our products, or your shopping experience, please reach out using any of the options below.
๐ Business Address
DaelVista
29 El-Aghory Street, Hadaek El-Koba, Cairo, Egypt, Postal Code 11511
(Customer inquiries only โ no return shipments accepted at this address.)
โ ๏ธ Please note: DaelVista currently ships only within the United States.
All returns and replacements are handled directly through our support team โ please do not send packages to this address.
โ๏ธ Phone Support
๐ +20 115 037 0047
Available during business hours:
Sunday โ Thursday, 9:00 AM โ 5:00 PM (GMT+2)
Closed on Fridays and Saturdays.
๐ฌ Live Chat
Need quick assistance?
Our Shopify Inbox Live Chat is available on our website during business hours.
Simply click the chat icon at the bottom-right corner of the page to connect with our support team in real time.
๐ง Email Support
For order-related inquiries or general assistance:
โ๏ธ support@daelvista.com
We usually respond within 24โ48 business hours.
If your inquiry concerns a damaged or missing product, please include:
- Yourย order number
- Photos or videos showing the issue
- A short description of the problem
๐ Follow Us
Stay connected and get inspired through our official social platforms:
Follow us for product inspiration, updates, and exclusive offers from DaelVista.
๐ Our Promise
Your satisfaction is our top priority.
Every message is read and handled by a member of our support team to ensure that your experience with DaelVista is smooth, secure, and enjoyable.